gitea/docs/content/doc/help/troubleshooting.en-us.md

date	title	slug	weight	toc	draft	menu
2016-11-08T16:00:00+02:00	Troubleshooting	troubleshooting	10	true	false	[{sidebar [{parent help} {name Troubleshooting} {weight 20} {identifier troubleshooting}]}]

Troubleshooting

This page contains some common seen issues and their solutions.

SSH issues

For issues reaching repositories over ssh while the Gitea web front-end, but https based git repository access works fine, consider looking into the following.

Permission denied (publickey).
fatal: Could not read from remote repository.

This error signifies that the server rejected a log in attempt, check the following things:

• On the client:
  • Ensure the public and private ssh keys are added to the correct Gitea user.
  • Make sure there are no issues in the remote url. In particular, ensure the name of the git user (before the @) is spelled correctly.
  • Ensure public and private ssh keys are correct on client machine.
  • Try to connect using ssh (ssh git@myremote.example) to ensure a connection can be made.
• On the server:
  • Make sure the repository exists and is correctly named.
  • Check the permissions of the .ssh directory in the system user's home directory.
  • Verify that the correct public keys are added to .ssh/authorized_keys. Try to run Rewrite '.ssh/authorized_keys' file (for Gitea SSH keys) on the Gitea admin panel.
  • Read Gitea logs.
  • Read /var/log/auth (or similar).
  • Check permissions of repositories.

The following is an example of a missing public SSH key where authentication succeeded, but some other setting is preventing SSH from reaching the correct repository.

fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.

In this case, look into the following settings:

• On the server:
  • Make sure that the git system user has a usable shell set
    • Verify this with getent passwd git | cut -d: -f7
    • usermod or chsh can be used to modify this.
  • Ensure that the gitea serv command in .ssh/authorized_keys uses the correct configuration file.

Missing releases after migrating repository with tags

To migrate an repository with all tags, you need to do two things:

• Push tags to the repository:

 git push --tags

• (Re-)sync tags of all repositories within Gitea:

gitea admin repo-sync-releases

LFS Issues

For issues concerning LFS data upload

batch response: Authentication required: Authorization error: <GITEA_LFS_URL>/info/lfs/objects/batch                                                                                                              
Check that you have proper access to the repository
error: failed to push some refs to '<GIT_REPO_URL>'

Have you checked the value of LFS_HTTP_AUTH_EXPIRY in your app.ini file? By default, your LFS token will expire after 20 minutes. If you have a slow connection or a large file (or both), it may not finish uploading within the time limit.

You may want to set this value to 60m or 120m.